Free shipping on orders ₹999+ Secure checkout Customer support
🇮🇳  India
HomePrivacy Policy

Your information matters

Privacy Policy

This page explains how customer information may be collected and used when you browse, create an account, place an order, or request support.

Last reviewed: October 2026Neon Gadget Hub
Draft for review: Please verify the support email, return window, dispatch estimates and other business terms before publicly publishing these pages.

01 What we collect

Depending on how you use the website, we may collect your name, mobile number, email address, delivery and billing details, order items, payment method, support requests and account information.

Technical information such as browser type, IP address, approximate device information and website usage may also be processed by our hosting and security services where configured.

02 Why we use it

We use the information needed to process orders, arrange shipping, send order updates, respond to questions, operate customer accounts, prevent misuse and meet applicable legal obligations.

We do not require a customer account solely to browse our product catalog.

03 Checkout, payments and delivery

To fulfill purchases, relevant details may be shared with shipping, checkout, payment and other service providers when those services are active. Payment information should be entered only on an authorized checkout or payment screen.

Shiprocket Fastrr Checkout integration is planned and is not represented here as active until it is configured.

04 Storage and security

We take reasonable steps to protect customer information and limit access to people or services that need it for operational purposes. No internet service can guarantee absolute security.

Information may be kept for as long as needed for orders, support, account management, dispute handling or legal record-keeping, and then deleted or de-identified where appropriate.

05 Your choices and requests

For requests to access, correct or remove personal information, or to raise a privacy concern, contact us through our Contact Us page. Some order records may need to be retained for legal or accounting reasons.

06 Cookies and website tools

Basic website storage can be used for features such as cart and wishlist preferences. If analytics, advertising pixels or other optional tracking tools are enabled later, their disclosures and consent approach must be reviewed before deployment.

07 Updates and contact

We may update this policy when website features, providers or relevant practices change. Questions about privacy can be sent through Contact Us or to neongadgethub@gmail.com.

QUESTIONS?

We're here to help.

Reach out for details on policies or an existing order.

Contact Support