01 Shipping charges
Shipping rules are applied to the qualifying order subtotal. Any different total shown by the website at checkout should be reviewed and confirmed before you submit an order.
02 Serviceable locations
We currently focus on shipping to serviceable addresses in India. Availability can depend on the destination pincode, product and delivery-partner coverage.
Entering a valid pincode does not by itself guarantee shipping availability or a particular delivery date.
03 Dispatch and estimated delivery
Processing and delivery times depend on the item, stock availability, shipping origin, destination and courier network. Any estimate shown in order updates is indicative rather than a guaranteed deadline.
04 Tracking your order
After shipping information is available, you may use the Track Order page or the details supplied in your order update. Tracking status can take some time to appear after dispatch.
05 Address accuracy and delivery issues
Please check the name, mobile number, pincode and full delivery address before confirming an order. If there is an error or delivery issue, contact support promptly with your order number.
06 Delays or failed delivery
Delivery schedules can be affected by service disruptions, weather, local restrictions, incorrect addresses or unsuccessful attempts. We will help review the order status when you contact support.
07 Support
For delivery questions, contact Contact Us or neongadgethub@gmail.com.
We're here to help.
Reach out for details on policies or an existing order.